Salesforce Community Cloud Consultant Practice Exam

Who can Partner Super Users with the role 'Partner Executive' access data owned by?

1. All partner users and super users below them

2. Only users in the same role

3. All users in the organization

4. Only customers

The correct answer is: All partner users and super users below them

The role of 'Partner Executive' in Salesforce allows Partner Super Users to access a wider range of data to facilitate better collaboration and management of partner-related activities. By design, individuals in this role can access data that is owned by all partner users and super users beneath them in the hierarchy. This hierarchical access ensures that Partner Executives can oversee partnerships and manage performance effectively, as they need insights into the data generated by various lower-level users in their partner ecosystem. This access level promotes transparency and enhances decision-making by enabling higher management to gather insights without the need for manual data sharing or reporting requests from each user below them. The system's role structure is specifically designed to streamline access according to the responsibilities associated with each role, ensuring that Partner Executives can effectively lead and support their teams. Other options do not align with the intended functionality of Salesforce’s role hierarchy. For instance, restricting access to only users in the same role would limit the Partner Executives' ability to manage their broader partner team effectively. Similarly, having access to all users in the organization or only customers would not adhere to the specific intent of the role structure established for managing partner relationships.