Salesforce Community Cloud Consultant Practice Exam

Who can access data owned by Partner Super Users with the role of Partner Manager?

1. All partner users and partner super users in the same role

2. User roles below them in the hierarchy

3. Only the Partner Manager

4. Only internal users

The correct answer is: All partner users and partner super users in the same role

The correct choice highlights that all partner users and partner super users in the same role can access data owned by Partner Super Users with the role of Partner Manager. This is rooted in the collaborative nature of partner relationships in Salesforce, where roles and sharing settings are specifically designed to facilitate access among partner users to enhance efficiency and communication. In the Salesforce Community Cloud, Partner Super Users play a crucial role in managing their respective partner accounts. By allowing access to data owned by Partner Managers, it enables better coordination among users who are in similar roles, fostering a more integrated working environment. This access promotes teamwork, as partner users are more likely to share insights and information that can drive business goals when they can see each other’s data. This option aligns with the hierarchy-based sharing model in Salesforce, where visibility and data access can be extended to users within the same role or level, encouraging a collective approach to partner management while maintaining necessary data governance.