Salesforce Community Cloud Consultant Practice Exam

Which user profiles can utilize sharing sets?

1. Salesforce Admin

2. Customer Community Login User

3. Marketing User

4. Standard User

The correct answer is: Customer Community Login User

Sharing sets are a feature within Salesforce Communities that allow you to manage sharing rules for users in a community by defining what records they can access based on their profiles. They are primarily intended for Customer Community users, allowing organizations to share certain records with these users based on their association with a given community. The Customer Community Login User profile is specifically designed for users who log into the community with the intention of accessing shared data relevant to them. This profile can utilize sharing sets effectively, granting access not only to their own records but also to related records that their profile allows them to see. This capability is key for providing tailored experiences in community environments, where users often need visibility into certain records while maintaining data privacy and security. In contrast, the other profiles mentioned, such as Salesforce Admin, Marketing User, and Standard User, do not have the same characteristics or permissions associated with community-specific sharing sets. The Salesforce Admin profile typically has wide-ranging permissions across the entire system, while the Marketing User and Standard User profiles may not be directly associated with the community's configuration for sharing sets, which are specifically optimized for community interactions.