Salesforce Community Cloud Consultant Practice Exam

Which of the following statements is true about external org-wide defaults?

1. They can grant more access than internal org-wide defaults

2. They must be equal to or more restrictive than internal defaults

3. They should be set to public for maximum engagement

4. They apply only to Partner Community users

The correct answer is: They must be equal to or more restrictive than internal defaults

The statement that external org-wide defaults must be equal to or more restrictive than internal defaults is accurate because Salesforce enforces a security model where external users' access cannot exceed the access granted to internal users. This means that if internal org-wide defaults are set to a certain level of visibility and access, external org-wide defaults must be set to the same level or be more restrictive to maintain data privacy and security. This ensures that sensitive information is appropriately protected when shared externally, reflecting Salesforce's commitment to safeguarding data integrity and confidentiality. This principle is crucial for organizations that engage with external stakeholders, as it helps to manage user access effectively while adhering to internal security policies. Therefore, companies must consider their internal settings carefully when configuring external access to ensure compliance with their data governance strategies.