Salesforce Community Cloud Consultant Practice Exam

When should Partner Community Licenses be utilized?

1. When users need access to Cases and Reports

2. When users need access to Leads, Opportunities, and Campaigns

3. When users need access to Contracts and Orders

4. When users need access to Custom Objects

The correct answer is: When users need access to Leads, Opportunities, and Campaigns

Partner Community Licenses are specifically designed for external partner users who need to engage with sales-related records and processes. This type of license is appropriate when users require access to Leads, Opportunities, and Campaigns. These elements are vital for managing sales pipelines and tracking marketing efforts, making them essential for partners who need to collaborate effectively with internal sales teams. The focus of Partner Community Licenses on sales and marketing functionality aligns with the intent of providing external partners with the necessary tools to work collaboratively, maximize their effectiveness, and contribute to the company's overall revenue goals. This license also allows partners to align their efforts with the internal processes of the organization, ensuring better integration and communication. In contrast, while Cases and Reports, Contracts and Orders, or Custom Objects are important in different contexts, they do not primarily fit the sales-oriented focus that is the hallmark of the Partner Community License. Therefore, the correct usage of Partner Community Licenses pertains specifically to scenarios involving sales activities, making option B the optimal choice.