Salesforce Community Cloud Consultant Practice Exam

What type of records can partner super users access with their access privileges?

1. Only accounts and contacts

2. Cases, leads, custom objects, and opportunities

3. All records in the organization

4. Only custom objects

The correct answer is: Cases, leads, custom objects, and opportunities

Partner super users are granted extended access privileges in the Salesforce Community, which allow them to view and manage a broader range of records. This role is specifically designed to empower partner users with capabilities that help them manage their relationships and activities effectively. With the correct answer indicating that partner super users can access cases, leads, custom objects, and opportunities, it highlights the versatility of their permissions within the Salesforce environment. This access allows them to engage with various aspects of the business processes that pertain to partner interactions, ensuring they can perform essential functions like managing customer inquiries through cases or tracking their sales pipeline via leads and opportunities. The options of accessing only accounts and contacts or limiting access to only custom objects do not fully leverage the capabilities expected of a partner super user. Similarly, the notion that they can access all records in the organization is not accurate, as there are certain restrictions in place to maintain data integrity and security based on user roles and responsibilities.