Salesforce Community Cloud Consultant Practice Exam

What must be enabled to set up the (Napili) Template Community successfully?

1. Salesforce Communities

2. Global Search

3. Chatter Groups

4. Custom Objects

The correct answer is: Salesforce Communities

To successfully set up a Napili template community, it is essential to have Salesforce Communities enabled. This foundational step allows organizations to utilize the community features and templates provided by Salesforce, thereby enabling the configuration and deployment of community functionalities tailored to meet specific needs. The Napili template specifically is designed as a customer community template, and without enabling Salesforce Communities, the organization would not be able to create or manage any community, including those based on the Napili template. By having Salesforce Communities activated, users can take advantage of the robust tools and capabilities for collaboration, content sharing, and user engagement that are intrinsic to community functionality in Salesforce. While options like Global Search, Chatter Groups, and Custom Objects may enhance the community experience or provide additional features, they are not prerequisites for the fundamental setup of the Napili template community itself. Enabling Salesforce Communities lays the groundwork necessary for all subsequent configurations, ensuring that the community can be established effectively.