Salesforce Community Cloud Consultant Practice Exam

What must be done before attaching a certificate to your custom domain?

1. Delete any existing domains

2. Add a certificate using Certificate Management

3. Disable SSL settings in your organization

4. Contact Salesforce support for assistance

The correct answer is: Add a certificate using Certificate Management

Before attaching a certificate to your custom domain, it is necessary to add a certificate using Certificate Management. This process is crucial because Salesforce uses certificates to establish secure connections between its services and client browsers. When you create a custom domain, it is important to ensure that the domain is covered by a valid SSL certificate to maintain security standards and protect user data. Adding a certificate through the Certificate Management page allows you to upload your SSL certificate and associate it with your custom domain efficiently. Once this step is completed, you can then proceed to attach the certificate to your domain, enabling secure connections. Preparing and managing certificates in this way ensures that the domain complies with current security protocols and provides a safe experience for users accessing the Salesforce Community. This proactive approach is critical in applications where user data protection is a priority, aligning with best practices in web security.