Salesforce Community Cloud Consultant Practice Exam

What is the maximum number of roles that can be configured for Partner Community or Customer Community Plus user licenses?

1. One role

2. Two roles

3. Three roles

4. Four roles

The correct answer is: Three roles

For Partner Community or Customer Community Plus user licenses, the maximum number of roles that can be configured is three. This is particularly significant because it allows organizations to structure their access and permissions more flexibly, accommodating variations in partnership levels or customer hierarchies. Having the capacity for three roles enables a more granular distribution of responsibilities and access rights within the community. This capability supports diverse business scenarios where different users need to interact with Salesforce in varying capacities, fostering a collaborative environment that can enhance productivity and communication. For instance, an organization might assign roles based on different aspects of a partnership, such as sales, marketing, and support, or they might rank users within different levels of access based on their need-to-know or involvement in specific processes. Thus, this configuration empowers organizations to optimize role assignments associated with community users effectively.