Salesforce Community Cloud Consultant Practice Exam

What is one feature you can manage in the Topics section of Community Management?

1. Custom login pages

2. Navigational and featured topics

3. User permissions for community members

4. Branding settings for the community

The correct answer is: Navigational and featured topics

The Topics section of Community Management in Salesforce Community Cloud allows for the management of navigational and featured topics. This feature is essential for organizing content and facilitating user engagement within the community. By identifying and highlighting specific topics, community managers can help users quickly find relevant discussions, resources, and information. Navigational topics serve to guide users through the community, while featured topics can spotlight important or trending discussions, encouraging participation and enhancing the overall experience for community members. This organization helps create an intuitive structure, making it easier for users to connect with each other and find valuable content, thus fostering a more dynamic and engaged community. The other options, while relevant to community management, fall outside the specific focus of the Topics section. Custom login pages relate to user access, user permissions deal with what members can and cannot do within the community, and branding settings are concerned with the visual identity of the community itself. These aspects are managed separately and do not pertain to the arrangement or management of topics directly.