Salesforce Community Cloud Consultant Practice Exam

What is a responsibility of the Community Management within the (Napili) Template?

1. Configure security settings for user participation

2. Set up navigational topics and subtopics

3. Manage user passwords and authentication

4. Install third-party applications

The correct answer is: Set up navigational topics and subtopics

Community Management within the Napili Template plays a crucial role in enhancing user experience and facilitating engagement by setting up navigational topics and subtopics. This capability allows Community Managers to organize content effectively, making it easier for users to find relevant information and interact within the community. By structuring the community with well-defined topics and subtopics, Community Managers can guide discussions, highlight important resources, and foster a sense of organization and clarity that encourages active participation. While configuring security settings, managing user authentication, and installing third-party applications are important functions within the broader community framework, the specific responsibility of managing navigational elements is essential in creating a welcoming and intuitive environment for community members, which is why it is the highlighted responsibility in this context.