Salesforce Community Cloud Consultant Practice Exam

What happens when a community is in Active status?

1. Members must log in to discover the community

2. Welcome emails are sent, and the community is discoverable

3. Only users with admin permissions can access the community

4. External users cannot register independently

The correct answer is: Welcome emails are sent, and the community is discoverable

When a community is in Active status, it means that the community is fully operational and accessible to its intended users. One of the key features of an Active community is that welcome emails are sent to new members, informing them about the community and how to participate. Furthermore, the community becomes discoverable, allowing potential members to find it easily. This status ensures that the community is engaging and welcoming to both new and existing members. In contrast, the other options describe conditions that would not typically apply when a community is set to Active. For example, having to log in to discover the community suggests a restriction that is not generally present in an Active status; discoverability is a fundamental aspect of an Active community. Similarly, allowing only users with admin permissions to access the community does not fit the purpose of an Active status, which is to open the community up to all designated users. Finally, the policy regarding external users registering independently does not pertain to the Active state, as that may be governed by other settings within the community's configuration. Thus, the characteristics of an Active community specifically highlight the sending of welcome emails and its overall discoverability.