What functionality does Super User Access primarily apply to?

Prepare for the Salesforce Community Cloud Consultant Exam with flashcards and multiple choice questions. Each question offers hints and detailed explanations. Boost your readiness and confidence for the big day!

Super User Access primarily applies to the management and visibility of cases, leads, custom objects, and opportunities. This feature is designed to enable certain users, often referred to as "Super Users," to have elevated permissions and capabilities within a Salesforce Community or Experience Cloud site. These users can manage various processes, assist others with case management, and have insights into leads and opportunities that may be vital for customer support or sales activities.

The designation of Super User Access allows these users to efficiently monitor and provide support, acting as intermediaries between regular users and Salesforce system admins. This capability is particularly valuable in ensuring that important customer interactions, inquiries, and opportunities are handled promptly, leveraging the role of Super Users to foster enhanced collaboration and productivity across teams.

The other options, while they may involve user permissions or data management, do not specifically define the core functionality associated with Super User Access in the context of community and experience management. Therefore, the focus on cases, leads, custom objects, and opportunities aligns precisely with the functionality intended for Super Users.

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