Salesforce Community Cloud Consultant Practice Exam

What does the topic catalog in a Salesforce community display?

1. A list of all active users in the community

2. The hierarchy of navigational topics created for the community

3. External file links and resources

4. Community member feedback and ratings

The correct answer is: The hierarchy of navigational topics created for the community

The topic catalog in a Salesforce community serves as a structured organization of navigational topics specifically created for that community. This hierarchical arrangement allows users to easily browse through different topics, facilitating easier navigation and access to relevant content. By grouping related discussions, articles, and resources under distinct topics, the catalog helps enhance user experience by enabling members to find information and engage with their areas of interest more effectively. The other options do not accurately describe the function of the topic catalog. A list of active users pertains to user management rather than content organization. External file links and resources relate more to available materials rather than how they are categorized. Community member feedback and ratings are related to user interaction and assessment but do not reflect the structural framework of topics within the community. Thus, the topic catalog is best understood as a hierarchy of navigational topics that fosters engagement and ease of access in the community.