Salesforce Community Cloud Consultant Practice Exam

What does enabling Super User Access for external users allow them to do?

1. Access all Salesforce data regardless of rules

2. Access only data from their own records

3. Access more data and records regardless of sharing rules

4. Access private data shared by other users

The correct answer is: Access more data and records regardless of sharing rules

Enabling Super User Access for external users allows these users to access more data and records than they would ordinarily be able to, regardless of standard sharing rules that typically govern what data users can see. This functionality is particularly useful in scenarios where these external users may need broader visibility to perform their roles effectively, such as in community engagement, collaboration, and support activities. This privilege essentially elevates their access level, allowing them to interact with data and records that could include those not explicitly shared with them. As a result, they can assist with issues, provide support, and collaborate more efficiently across the community. The other options describe limitations or access types that do not align with the capabilities granted by Super User Access. The essence of this access is its ability to extend the visibility beyond standard sharing to enhance the collaborative nature of the community.