Salesforce Community Cloud Consultant Practice Exam

What does a share group allow you to do in Salesforce?

1. Share records with internal users only

2. Share records owned by internal users only

3. Share records owned by Customer Community license holders with users

4. Share records with any community member regardless of ownership

The correct answer is: Share records owned by Customer Community license holders with users

A share group in Salesforce is designed specifically to facilitate the sharing of records owned by the customer community license holders with other users. This functionality is particularly beneficial for organizations that allow community users to create and manage records while simultaneously needing to share those records with other community members efficiently. When using a share group, administrators can set up criteria that decide which records will be shared based on ownership and the community license type. This enables seamless collaboration among users within the community, allowing for broader visibility and interactions. The option that emphasizes sharing records with customer community license holders is central to the benefits of share groups, managing user access at a granular level based on the specific licensing and ownership of the records in question. As a result, share groups serve as a powerful tool for enhancing cooperation and information flow among community members, tailoring access according to the roles and permissions established within the Salesforce environment.