Salesforce Community Cloud Consultant Practice Exam

What can members in a community do using Chatter Questions?

1. Only ask questions

2. Ask and answer questions

3. Delete inappropriate questions

4. Run reports on questions asked

The correct answer is: Ask and answer questions

Members in a community can utilize Chatter Questions to engage in discussions by both asking and answering questions. This feature fosters collaboration and knowledge sharing among community members. By allowing individuals not only to pose inquiries but also to provide responses, the Chatter Questions functionality encourages interactive communication, making it an effective tool for addressing community concerns or topics of interest. The ability to ask and answer questions enhances the overall experience within the community, as it promotes a dynamic environment where members can learn from each other's insights and expertise. This interaction is essential for building a sense of community and ensuring that members feel valued and involved. The other options do not accurately reflect the capabilities of Chatter Questions. Members are not limited to merely asking questions, nor do they possess the authority to manage question content or generate reports solely based on questions asked. This highlights the collaborative nature of the tool, emphasizing its primary function as a platform for discussion rather than administrative control or reporting.