Salesforce Community Cloud Consultant Practice Exam

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What are featured topics in a community?

Static topics that do not change
Topics that highlight current, popular conversations in the community
Only technical support topics
Archived topics for reference

The correct answer is: Topics that highlight current, popular conversations in the community

Featured topics in a community are designed to bring attention to current and popular conversations, making option B the correct choice. This feature allows community managers to highlight discussions that are relevant and engaging for members, ensuring that users can easily access content that interests them or reflects the community's focus at any given time. By dynamically showcasing these topics, community members are encouraged to participate in ongoing conversations, fostering community engagement and collaboration. Featured topics may change over time based on trends, user activity, and the needs of the community, which distinguishes them from static or archived content. In contrast, static topics would not adapt or respond to community needs, thus failing to drive engagement. Similarly, limiting topics only to technical support would narrow the scope of conversations, ultimately reducing the richness of the community experience. Lastly, archived topics serve a different purpose, mainly providing historical context rather than promoting active discussions.