Salesforce Community Cloud Consultant Practice Exam

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How many person account portal users can a Salesforce user own?

  1. 100

  2. 500

  3. 1000

  4. 1500

The correct answer is: 1000

A Salesforce user can own a maximum of 1,000 person account portal users. This limit relates to the way Salesforce manages person accounts, combining customer and business account functionalities to enhance customer engagement through portals. The 1,000 user limit ensures that organizations can efficiently manage their portal users related to person accounts, thus maintaining performance and ease of administration. While other options suggest higher limits, Salesforce’s design for person accounts aims to provide a structured approach that balances user management with performance considerations. Understanding this limit is crucial for effectively planning and scaling community engagement within Salesforce, especially for organizations looking to leverage person accounts for personalized customer experiences. The clarity around this limit allows for better resource allocation and strategic growth in user engagement initiatives.