Salesforce Community Cloud Consultant Practice Exam

How can the sharing access of High Volume Community users be defined compared to regular users?

1. They have more access due to their account ownership

2. They have defined access without roles and limitations

3. They have full access similar to internal users

4. They have the same access as administrators

The correct answer is: They have defined access without roles and limitations

High Volume Community users are typically intended for scenarios where numerous users need access to the community with a streamlined approach to sharing and permissions. These users do not have roles that dictate a level of access, which significantly simplifies how access is managed. Defining access without roles and limitations means that High Volume Community users can have a predefined set of sharing rules that do not rely on the role hierarchy or sharing settings typically used for regular users. This is particularly beneficial in large communities where roles could complicate sharing access, allowing for easier management and more straightforward user experience. The other options suggest various levels of access or capabilities that do not align with the design of the High Volume Community users. They are not meant to have more access than regular users nor to function like administrators, as their permissions are intentionally limited to match the community context. Therefore, defining their access without the complexities of roles and limitations is essential for facilitating straightforward, user-friendly interactions in the community environment.