Salesforce Community Cloud Consultant Practice Exam

How can external users access the Salesforce1 mobile browser app in your community?

1. By using the main community URL

2. By selecting the Community User Visibility checkbox

3. By appending /one/one.app to the community URL

4. By downloading the Salesforce1 mobile app from the App Store

The correct answer is: By appending /one/one.app to the community URL

External users can access the Salesforce1 mobile browser app specifically tailored for your community by appending /one/one.app to the community URL. This URL modification directly leads users to the mobile interface designed for Salesforce communities, ensuring they have access to the features and functionalities available within that context. Appending this path effectively directs the browser to launch the Salesforce1 mobile experience, allowing external users to interact with the community in a mobile-friendly format. This approach leverages the existing community URL while enhancing accessibility for mobile users, making it convenient for them to navigate and engage with the community's content and services. While the other options may pertain to user access in different contexts, they do not accurately describe the method for accessing the Salesforce1 mobile browser app for external community users. For instance, simply using the main community URL alone or selecting user visibility settings does not provide the required mobile browser experience. Additionally, while downloading the Salesforce1 mobile app from the App Store provides a different but related method for access, it is not the same as accessing the mobile browser experience through the community URL directly.