Salesforce Community Cloud Consultant Practice Exam

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Prepare for the Salesforce Community Cloud Consultant Exam with flashcards and multiple choice questions. Each question offers hints and detailed explanations. Boost your readiness and confidence for the big day!

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Customer Community license is most comparable to which of the following portal licenses?

High Volume Customer Portal
Partner Community Portal
Social Media Portal
Authenticated Sites Portal

The correct answer is: High Volume Customer Portal

The Customer Community license is most comparable to the High Volume Customer Portal license because both are designed to provide a platform for customers to engage with a company's services, resources, and community features. The High Volume Customer Portal was created to accommodate a large number of users, making it ideal for businesses that need to support many customers without requiring extensive administrative overhead. Similarly, the Customer Community license also focuses on allowing businesses to build customer-centric experiences that can accommodate high user volumes while providing tools for collaboration, information sharing, and self-service support. Both licenses enable users to access knowledge articles, submit requests, and interact with other users in a community framework, reflecting the same philosophy of customer engagement and support. This is especially advantageous for organizations that prioritize scalable customer relationship management and digital engagement strategies.