Salesforce Community Cloud Consultant Practice Exam

After setting up a Community, what is a recommended next step?

1. Invite users for immediate feedback

2. Publish the community without any content

3. Delete all test user accounts

4. Create more user profiles

The correct answer is: Invite users for immediate feedback

Inviting users for immediate feedback after setting up a Community is a strategic next step because it allows you to gather insights directly from the users who will interact with the platform. Feedback is invaluable in understanding how the community meets their needs, how user-friendly it is, and what improvements can be made. Engaging users early helps in identifying potential issues and enhances user satisfaction and retention as changes can be made based on real user experiences. In contrast, publishing a community without any content can lead to confusion and may result in a negative first impression, as users will not find valuable information or resources to engage with. Deleting all test user accounts may hinder the evaluation process or limit testing, making it more difficult to identify issues that could impede the user experience. Lastly, although creating more user profiles can be essential, it doesn't directly address the immediate need for feedback on the community's functionality and content. Thus, prioritizing user feedback is a more effective and beneficial action to take following the Community setup.